Terms and Conditions

1. General

1.1. These Terms and Conditions (“Terms”) apply to the usage of the Games through Wild Fortune. By clicking the “I Agree” button, you signify your consent to these Terms.

1.2. Wild Fortune reserves the right to amend, edit, and update these Terms. It is the player’s responsibility to check for updates.

1.3. These Terms are published in several languages for information purposes. In case of discrepancy, the English version shall prevail.

2. Who Can Play

2.1. You must be at least 18 years of age or the legal age of majority in your jurisdiction.

2.2. It is your sole responsibility to ensure that your participation in online gambling is legal in your place of residence.

2.3. We do not provide services to “Restricted Jurisdictions” (e.g., USA, UK, Spain, France). Access from these regions via VPN is a violation of these Terms.

3. Availability of Games

3.1. Certain games may be unavailable in specific regions due to provider policies.

3.2. We do not guarantee the availability of any specific game or provider at all times.

4. Accepted Currencies

4.1. The primary currency of the website for the Australian market is AUD (AU$).

4.2. If you deposit in another currency, the funds will be converted at the current market rate. Any exchange fees are borne by the player.

5. Fees and Taxes

5.1. The player is fully responsible for reporting and accounting for any taxes applicable under their local laws regarding winnings.

5.2. We do not provide financial or legal advice regarding tax obligations in Australia.

6. Game Rules

6.1. By playing, you confirm that you are familiar with the rules of the specific game.

6.2. The Return to Player (RTP) values are provided by the game developers and are accessible within the game interface.

7. Disclaimer of Liabilities

7.1. You enter the Website and participate in the Games at your own risk.

7.2. We are not liable for any hardware or software malfunctions, unstable internet connections, or other technical errors on the player’s side.

8. Player Account & Multi-Accounting

8.1. Only one account per person, household, IP address, and device is permitted.

8.2. Creating multiple accounts (“Duplicate Accounts”) will lead to the termination of all accounts and confiscation of all balances.

9. Anti-Fraud Policy

9.1. We have a zero-tolerance policy towards fraud, including bonus abuse, use of automated bots, or “collusion” with other players.

9.2. If a player is suspected of manipulation, we reserve the right to void all bets and withhold payouts indefinitely.

10. Depositing Funds

10.1. The minimum deposit is AU$10.

10.2. You may only use payment methods (Credit Cards, Neosurf, MiFinity) that belong to you personally. Third-party deposits are strictly forbidden.

11. Withdrawal & Refund Policy

11.1. The minimum withdrawal is AU$30.

11.2. Before a withdrawal is processed, the player must wager the last deposit at least three (3) times (3x turnover) to prevent money laundering.

11.3. Maximum withdrawal limits apply (e.g., AU$7,500 per week, AU$22,500 per month), except for progressive jackpot wins.

12. KYC (Know Your Customer) Verification

12.1. We reserve the right to verify your identity before processing any payout.

12.2. Mandatory documents: Government ID, proof of address (utility bill), and proof of ownership of the payment method.

12.3. Failure to provide documents within 30 days may lead to account closure and forfeiture of funds.

13. Bonus Terms and Conditions

13.1. All bonuses have a wagering requirement (e.g., 40x).

13.2. The maximum bet while a bonus is active is AU$7.50.

13.3. Bonuses expire after a certain period (e.g., 7 days) if the wagering is not completed.

14. Dormant Accounts

14.1. An account is considered dormant if there is no login for 12 consecutive months.

14.2. A monthly administration fee of AU$10 will be deducted from the balance starting from the 13th month.

15. Expiration Period

15.1. You agree that any claim or cause of action arising out of these Terms must be filed within one (1) year after such claim arose.

16. Complaints

16.1. If you have a complaint, you should contact our support team via Live Chat or Email.

16.2. If the issue is not resolved by the support team, you may escalate it to the management or external ADR (Alternative Dispute Resolution) bodies.

17. Responsible Gambling

17.1. Gambling should be treated as entertainment, not a way to make money. We provide the following tools to manage your play:

  • Deposit Limits: Set a limit on how much you can deposit daily, weekly, or monthly.
  • Cooling-Off Periods: Temporarily pause your account.
  • Self-Exclusion: Permanently close your account if you feel you have lost control.

17.2. For further assistance, we recommend visiting Gambling Help Online.

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