Responsible Gambling

1. Our Commitment to Safe Play

At Wild Fortune, we believe that online gaming should always be about fun and entertainment. However, we recognize that for some, it can become more than just a game. We are committed to providing a safe environment and supporting our Australian players in maintaining control over their gaming habits.

2. Maintaining Control

Gambling should be viewed as a leisure activity, not a source of income or a way to escape debt. To keep your play balanced, we recommend following these principles:

Play for fun: Only gamble with money you can afford to lose.
Don’t chase losses: If you lose, don’t try to win it back by betting more.
Keep track of time: Monitor how much time you spend in the casino.
Balance your life: Ensure that gaming doesn’t interfere with your work, family, or social responsibilities.

3. Personal Limits & Tools

We provide a comprehensive suite of tools to help you manage your activity. You can access these settings directly in your account profile:

Deposit Limits: Set a daily, weekly, or monthly limit on the amount of AU$ you can deposit into your account.
Loss Limits: Limit the amount you can lose over a specific period.
Wager Limits: Control the total amount you are able to bet.
Session Limits: Set a timer to notify you when you have reached your allotted gaming time.

4. Cooling-Off and Self-Exclusion

If you feel you need a break, we offer flexible options:

Cooling-Off Period: You can temporarily suspend your account for 24 hours, 7 days, or 1 month. During this time, you will not receive any promotional materials.
Self-Exclusion: For those who need a permanent solution, self-exclusion allows you to close your account for 6 months, 1 year, or indefinitely. Once self-excluded, you will be blocked from creating any new accounts on our platform.

5. Protection of Minors

Wild Fortune has a strict zero-tolerance policy regarding underage gambling. We only accept players who are 18 years or older. We utilize advanced verification systems to prevent minors from accessing our platform. We also recommend that parents use filtering software like Net Nanny or CyberPatrol to restrict access to gambling sites on shared home devices.

6. Reality Check

Our system can provide “Reality Check” notifications. These pop-ups appear during your gameplay to remind you of how long you have been playing and how much you have spent, allowing you to make an informed decision about whether to continue or stop.

7. Warning Signs of Problem Gambling

Ask yourself the following questions:

Do you miss work or study to gamble?
Do you gamble to escape a boring or unhappy life?
Do others criticize your gambling?
Have you ever lied to cover up the amount of money or time you spend gambling?

If you answered “Yes” to several of these questions, it may be time to seek professional support.

8. Help and Support Resources in Australia

If you or someone you know is affected by gambling, there are free, confidential services available 24/7. We highly recommend reaching out to:

Gambling Help Online: The primary resource for Australians.
- Website: www.gamblinghelponline.org.au
- Phone: 1800 858 858
Lifeline Australia: For crisis support and suicide prevention.
- Phone: 13 11 14
Gamblers Anonymous: A fellowship of people who share their experience to help others recover from gambling problems.